Shipping policy

Shipping Policy

We currently deliver within the United Kingdom.

Processing Time
Orders are normally processed and dispatched within 1–2 business days. Orders placed on weekends or bank holidays may be processed on the next business day.

Standard Delivery
Standard delivery usually takes 3–5 business days after dispatch.

Express Delivery
Express delivery usually takes 1–2 business days after dispatch.

Shipping Charges
Standard delivery: £2.99
Express delivery: £6.99
Free standard delivery is available on orders of £50 or more.

Order Tracking
Where tracking is available, tracking information will be provided after your order has been dispatched.

Delivery Address
Customers are responsible for providing a complete and accurate delivery address. Please contact us as soon as possible if you notice an error in your delivery details.

Damaged or Leaking Parcels
If your order arrives damaged, leaking, or with an incorrect item, please contact us as soon as possible and provide photographs of the product and packaging so we can investigate the issue.

Delivery Delays
Delivery times are estimates and delays may occasionally occur due to circumstances outside our control.

Contact
For any questions regarding your delivery, please contact us at:
info@aloranaturals.co.uk